A few engagements that show how we work: a real problem, the smallest thing that solved it, and numbers that held up after launch.
We built an AI triage & drafting agent wired directly into their helpdesk. It classifies, routes, and drafts replies — with humans reviewing only the edge cases. Shipped in six weeks behind a careful, reversible rollout.
A RAG knowledge assistant grounded in their documentation, with citations on every answer and an eval harness to keep it honest. It plugged into Slack, so answers met people where they already worked.
An extraction & validation pipeline that turns messy documents into clean, structured records — with confidence scoring so only genuine exceptions reach a human.
A guided intake copilot that captures structured information conversationally and hands clinicians a clean summary — with strict guardrails and a human always in the loop.
Tell us what's slowing your team down. We'll tell you, honestly, whether AI is the right tool — and where to start if it is.